Effective Date: 14th April 2025

Becks Hair (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

1. Who We Are

Becks Hair is a hair care business based in the United Kingdom, offering products and services both domestically and internationally. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity Data: name, title, date of birth, and gender
  • Contact Data: billing address, delivery address, email address, and phone number
  • Financial Data: payment card details (processed securely via third-party payment providers)
  • Transaction Data: details about payments to and from you and other details of products or services you have purchased from us
  • Technical Data: IP address, browser type, operating system, and other technology on the devices you use to access our website
  • Usage Data: information about how you use our website, products, and services
  • Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences

3. How We Collect Your Data

We use different methods to collect data from and about you, including

Direct interactions (e.g., when you place an order or contact us)

Automated technologies (e.g., cookies, analytics tools)

Third parties (e.g., payment providers, delivery services)

4. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage payments and refunds
  • To respond to your queries and customer service requests
  • To improve our website and services
  • To send marketing communications (only where consented to)
  • To comply with legal obligations

5. International Data Transfers

As we sell products globally, your personal data may be transferred outside the UK. When we do so, we ensure an adequate level of protection for your data in compliance with the UK GDPR, such as using Standard Contractual Clauses approved by the UK government.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Rights

Under UK and international data protection laws, you have rights including

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your data
  • The right to object to processing or request restriction
  • The right to data portability
  • The right to withdraw consent at any time

To exercise any of these rights, please contact us at: info@beckshair.co.uk

8. Cookies

Our website uses cookies to improve your browsing experience and collect analytics. You can control cookie settings through your browser.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through the contact us page on our website.